A Relationship Contact relationship contact is defined with as a specific Relationshiprelationship. A Relationship Contact relationship contact is defined by a Contact Typecontact type, a Contact Namecontact name, a unique Email Addressemail address, a Contact contact IM Address (currently not used), and a Primary Phone Numberprimary phone number.
The type of Relationship Contacts relationship contacts include:
Balance - This contact type will receive…
Billing - This contact type will receive…
NOC - This contact type will receive email notifications of Trunk Group changes (if the Send Trunk Group Notification is enable in the Relationships → Relationship Information page.
Rate - This contact type will receive…
Sales - This contact type will receive…
Trigger - This contact type will receive…
Relationship Contacts contacts do not have permissions permission to log into the Orchestrator’s Management Portal.
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The same Contact Information (i.e. same Contact Name, Email Address, etc.) can be defined in more than one Relationship and the same Contact Information can be used for a Subscriber Contact.
A Subscriber Contact subscriber contact is defined at the Platform Level. A Subscriber Contact is defined by a Contact Type, a User Name, a Contact Name, a unique Contact Email Address, a Contact IM Address (currently not used), and a Primary Phone Number.
The type of Subscriber Contact includeincludes:
NOC -
Sales -
Billing -
Admin -
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