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Profit protection is applied on top of the margin already built into the customer rates you have sold.
Protection options:
Off
By default, protection is turned off.
Percentage
If enabled and you set the protection amount to 20% (for example), the platform checks each call to see if the customer rate is 20% higher than the vendor rate. If true, the platform passes the call.
Profit Per Minute
If enabled and set the protection amount to $0.02 (for example), the platform checks each call to see if the customer rate is $0.02 higher than the vendor rate. If true, the platform passes the call.
Maximum Rate
Allows you to set a value for the maximum rate you are willing to charge across the route plan.
Ignore Vendor Profit Protection
If enabled, the platform ignores any vendor-level profit protection settings.
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