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Allow B Attestation - Only calls with an A or B attestation can be sent to the vendor.
Allow C Attestation - Only calls Calls with an A, B, or C attestation can be sent to the vendor.
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Order New Direct Inward Dial (DID) from Inteliquent (SynchSinch)
The orchestrator includes an a real-time API integration with Inteliquent which allow you to order new DIDs and assign them to an Or
General Improvements and Bug Fixes.
Added Daily Revenue to the dashboard.
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Origination Route Plan.
Before you can order new DIDs you must first add your Inteliquent Client API Key and Client API Secret to the Inteliquent Integration section of the Settings → Other page.
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A Please add Inteliquent client key and client secret under settings error message will be displayed when attempting to search for new DIDs if they are not configured or are invalid.
To order new DIDs select Number Ordering from the Tool menu and then click + Add Order Number.
Enter the appropriate filter criteria and then click on the Search Number button. In the example below 3 DIDs from the NPANXX 281698 was used as the filter criteria.
Select the new DIDs to order from the Searched Results section and then click on Add Order Number.
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After the DIDs are ordered the user placing the order will receive a confirmation email.
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The new DIDs will be added to Origination Route Plan selected when the order was placed
The new DID order will be visible on the Order Number page
The Order Number History page provides a history of all number orders
To remove a DID that was ordered from Inteliquent
New DIDs cannot be deleted (removed from inventory) for at least 30 days after the number was ordered.
Added an Invalidate Invoice Template Type.
Previously when invalidating an invoice a generic email response was sent to the customer. This Invalidate Invoice template allows you to customize the email that is sent to the customer when invalidating an invoice.
To create an Invalidate Invoice go to Settings → Templates → Invoicing and click the +Add Template button. Select the Invalidate Invoice from the Template Type drop-down field.
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General Improvements and Bug Fixes.
Reverted CDR Diagnostics.
Based on customer feedback, we have removed the Filter settings icon and now display all the CDR filtering options at the top of the CDR Diagnostics page (similar to the old user interface).
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Select your search criteria (i.e. date/time range, data warehouse, customer, vendor, call id, cause code, ANI, DNIS, etc.)
Once you have set all the filter criteria, click the Generate button to execute the CDR search query.
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Added ability to export Relationship Performance Trunk Group Data
Previously only Relationship data could be exported.
Added Daily Revenue to the dashboard.
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Canadian Harmonized Sales Tax (HST) numbers now support alphanumeric characters
The EIN / HST number field in the Rating, Invoice, Balance/Payment and Portal Templates now supports alphanumeric characters. Previously on numbers were supported.
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Additional wild card variables for balance/payment and invoice templates.
The Billing Period and Invoice Date variables have been added and can be used in the Email Subject and Email body sections of the Invoice Template.
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The Current Balance and Current Time variables have been added and can be used in the Email Subject and Email body sections of the Balance / Payment Template.
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Added the Origination IP Address (orig_ip) and Origination Media IP address (orig_media_ip) to the CDR export available to Relationship customers.
Fixed time zone drop-down values on the pop-up when generating the invoice.
Fixed the issue related to searching and sorting across all the relationship and reporting tabs.
Fixed an issue where the Peeredge logo would be used instead of the template logo.
June 2023
Invoices now support the Euro and Great Britain Pound (GBP) Currencies.
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If Automated Invoicing is configured make sure to update the exchange rate just before the Invoicing cycle begins.
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Relationship Percentage Change Report.
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To Invalidate an Invoice, from the Relationship → Invoicing Tab, click on the vertical ellipse to the right of the Invoice number you wish to Invalidate and click Delete.
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Click the Invalidate button and optionally add a comment in the Reason To Invalidate field, then click the Invalidate button.
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Black - The normal state where there the current balance is at least $100 from the Balance Warning or Balance Suspend amount.
Yellow - If the current balance is less then $100 from the Balance Warning or Balance Suspend amount .
Orange - The current balance is greater than or equal to the Balance Warning amount.
Red - The current balance is greater than or equal to the Balance Suspend amount.
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