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Profit protection is applied on top of the margin already built into the customer rates you have sold.
Protection options
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Off
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By default, protection is turned off.
Percentage
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If you select percentage profit protection and set the protection amount to 20%, for example, all calls will check if the customer rate is 20% higher than the vendor rate in order to pass each call.
Profit Per Minute
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If you select per minute profit protection and set the protection amount to 0.02, for example, the calls will check that the customer rate is 0.02 cents higher than the vendor rate in order to pass each call.
Maximum Rate
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This allows you to set a value for the maximum rate you are willing to charge across the route plan.
Ignore Vendor Profit Protection
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Toggling this option will ignore any vendor-level profit protection settings.
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Keep in mind that the route plan profit protection must be higher than the subsequent vendor rule profit protection. (i.e. a route plan is set to 1%, vendors inside the rule must be set above 1%).
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Note Route plan profit protection must be higher than the subsequent vendor rule profit protection. (i.e. a route plan is set to 1%, vendors inside the rule must be set above 1%). |
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