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2.1 Personal Demographic Information. : This Information may include personal demographic information, such as name, street address, email address, billing address, government identification number, credit card number, or copies of government issued identification.
2.2 E-Mail. 46 Labs' policy is not to read or disclose private e-mail communications that are transmitted using 46 Labs services except to respond, if directed to us, or as required to operate the service, as set forth in the terms of use and policies established from time to time governing the service, or for other legally permissible purposes.
2.3 User Feedback. : 46 Labs may ask contact information or conduct on-line surveys to better understand User's needs and to provide a customized experience. If User feedback is to be used other than as set forth in this policy, it will be disclosed at the time of collection. 46 Labs takes commercially reasonable steps to safeguard this information from unauthorized access. Information obtained under this section, including but not limited to user questions, suggestions, ideas, or other creative material belongs to us and will not be treated as confidential. 46 Labs may use, reproduce, adapt, distribute, display, disclose or create derivative works from this information without acknowledgement or compensation to the User.
2.4 Discussion Areas. : 46 Labs may provide discussion areas so that Users can communicate freely and share ideas. Any information that is disclosed in these areas becomes public information. These discussion areas may be monitored by 46 Labs or law enforcement officials to enhance the safety and respect for all of our Users and visitors. 46 Labs reserves the right to edit discussion area content, however, 46 Labs is not responsible for any content or information posted to these discussion areas.
2.5 CPNI and Personally Identifiable Information, Use, Collection and Management.
2.5.1 On the Service. : Except as otherwise provided in the AUP or PP, 46 Labs only uses CPNI or PII to provide, manage the internal operations of and provide security for our Service in a manner consistent with the AUP. The Customer is required by the MSA to provide certain CPNI and PII for the Service to work properly. We may provide CPNI or PII Companies or vendors where necessary to and for the limited purpose of processing Customer requests, processing a Customer authorized transaction or providing other products or services. Furthermore, 46 Labs may disclose or transfer certain PII or other information about a Customer or User (a) to provide enhanced services; (b) for 46 Labs to market services or products among the categories of services or products currently provided to the Customer; (c) to obtain a credit report; (d) to protect the confidentiality or security of Customer records; (e) to comply with law enforcement, government mandate or other legal requirement if appropriate or in connection with an investigation or prosecution of possible unlawful activity; (f) to our attorneys, accountants, and regulators; (g) in connection with a sale, acquisition or merger of 46 Labs or our assets, or (h) for other legally permissible purposes. CNPI and PP gathered via use of the Service will not be used for sold to third parties for marketing purposes without the prior written consent of the Customer.
2.5.2 CPNI. : CPNI is protected by specific federal or local laws and regulations. 46 Labs will disclose CPNI without Customer consent only: (a) to initiate, render, bill and collect for Services, (b) to protect the Customer and Users or other carriers from illegal or fraudulent use of, or subscription to, 46 Labs services or property rights, (c) to provide call location information in certain specified emergency situations, or (d) under the order of a regulator or Court of competent jurisdiction in the Country where the data resides.
2.5.3 PII. : 46 Labs sole purpose of gathering this information is to be able to order services from third-party vendors on behalf of the Customer. The request will come directly from an account representative of 46 Labs and stored in a secured, encrypted location with shared access given to the Customer.
2.5.4 Access, Updates, Retention to Personally Identifiable Information.
2.5.4.1 Access, Updates or Revisions. : Users may be permitted to update Personally Identifiable Information either directly through the Service Platform or by contacting us as indicated in Section 8.
2.5.4.2 Retention. : 46 Labs will only retain copies of such information necessary to comply with governmental regulation, orders, and as otherwise reasonably necessary to provide the Service. Retention Periods for Personally Identifiable Information vary by Jurisdiction the current retention periods for the Jurisdictions we serve are:
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3.1 Access, Updates or Revisions. : Customers may be permitted to access CPNI through the Service Platform or by contacting us as indicated in Section 8.
3.2 Retention. : 46 Labs will only retain copies of such information necessary to comply with governmental regulation, orders, to resolve disputes, troubleshoot problems, enforce the Agreement and as otherwise reasonably necessary to provide the Service. Retention Periods for CPNI and Personally Identifiable Information vary by Jurisdiction the current retention periods for the Jurisdictions we serve are:
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8 Your Rights and Contacting 46 Labs regarding this Privacy Policy.
8.1 Rights. : In certain Jurisdictions, you have the right to make a complaint to your local regulator for consumer or data protection regulator. Under certain circumstances, you have rights under data protection laws in your country in relation to your Personally Identifiable Information. This can include access to, correction of, erasure of, restricting access to, or withdrawal of consent to use your Personally Identifiable Information. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. Please contact us with questions about these rights.
8.2 Contacting Us. : For matters concerning this Privacy Policy including questions regarding violations or access to your private information, please contact us at:
By mail to:
46 Labs LLC
Attn: Data Privacy Officer – Daniel Howard
1503 E. 19th St.
Edmond OK, 73013
By email to: support@46labs.com
Subject Line: Data Privacy Officer
support@46labs.com
By phone to:
+1 5128313664
ask for the Support Desk