Relationship contacts are people who can receive notifications and emails regarding specific aspects of Peeredge. Contact Type is a tag that defines the category of notifications a contact can receive.
If you do not have contacts set up, you will not be able to send notifications or other emails to your customers or vendors.
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NOC
Receive notifications whenever a Trunk or Trunk Group changes
Billing
Receive invoices produced by the platform.
Sales
Also known as Agents, they receive emails containing details about their commissions.
Balance
Receive emails with balance limit warnings and outstanding payments.
Rate
Receive a list of rates associated with specific trunk configurations.
Trigger
Receive notifications about performance metrics.A subscriber contact is defined at the Platform Level. A Subscriber Contact is defined by a Contact Type, a User Name, a Contact Name, a unique Contact Email Address, a Contact IM Address (currently not used), and a Primary Phone Number.
Please refer to the Contact Types article for more information on each type.
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