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A data record Call Detail Record is produced by a telephone exchange or other telecommunications equipment Orchestrator that documents the details of a telephone call or other telecommunications transactions (e.g. text message) which pass through that facility or device.

The CDR Diagnostic Report tool enables you provided the ability to retrieve, view and export Call Detail Records. For more information on this Reporting tool, click here and navigate to the CDR Diagnostic Report section.

File format

The default file is comma-separated with a header row. Fields have maximum lengths based on data type as described in the Format column of the table below. New fields are always added to the END of the CDR. 

Please refer to the CDR Dictionary for more information on the fields contained within.