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By partnering with the Bandwidth (an Emergency Services Telephony Provider), the Peeredge SBC natively supports Enhanced 911 services (E911), where administrators can define a physical address (real-time MSAG validated) and associate the address to an Emergency Location Identification Number (ELIN). An ELIN is a ten-digit DID number. When an incoming call on a Terminating Customer Trunk Group (inbound leg)
Kari’s Law
Kari’s Law requires direct 911 dialing and notification capabilities for multi-line telephone systems (MLTS) (i.e. SBC/PBX). Kari’s Law applies to all MLTS that are manufactured, imported, offered for first sale or lease, first sold or leased, or installed after February 16, 2020.
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Kari’s Law notification requirement is intended to facilitate building entry by first responders. When a 911 call is placed on an MLTS system, the system must be configured to notify a central location on-site or off-site where someone is likely to see or hear the notification. Examples of notifications include conspicuous on-screen messages with audible alarms for security desk computers using a client application, text messages for smartphones, and email for administrators. The notification shall include, at a minimum, the following information:
The fact that a 911 call has been made;
A valid callback number; and
The information about the caller's location that the MLTS conveys to the public safety answering point (PSAP) with the caller to 911; provided, however, that the notification does not have to include a callback number or location information if it is technically infeasible to provide this information.
For more information on the 911 requirement for MLTS systems, click here.
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