Page Comparison

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December 2023

Service Provider Platform:

• LRN Report:

  • A new offline report for termination LRN (NPANXX) that will export the billed prefix, jurisdiction, minutes, cost and average rate for specified customers.

• Export Functionality for Routing Overview:

  • Added export ability for origination routeplans and numbers.

• AUD Currency in Invoicing:

  • Added the Australian Dollar for invoicing.

• Bulk Upload in Block Lists:

  • Added the option to upload entries in bulk for the Block List that is available in customer and vendor trunk group settings.

General Improvements and Bug Fixes for December 2023:

• Removed column Running Balance from the Balance/Payment tab.

• Removed currency selection from Add Transaction form.

• Fixed count for Enable/Disable sorting option in the Trunk Group tab of a Relationship and Overview.

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November 2023

Service Provider Platform:

• Delete Multiple Trunks

  • Added the ability to delete multiple trunks from a Trunk Group.

  • The actions drop-down that appears when trunk checkboxes are selected in the Trunks tab of a Trunk Group will now show a delete option.

• CDR Diagnostic Report - Search by Country/Destination

  • Added a new filter on the CDR Diagnostics Report to search CDRs by country and/or destination name.

• Increased Profit Protection Value Range

  • The maximum percentage value that can be entered into profit protection configurations has been increased from the -99 or 99 limits to -999 or 999.

• Delete Action in the Enable/Disable Vendors Pane

  • Added a delete action to the listed Vendors in the Edit Vendors pane that is found in the Routing Overview.

  • Currently the delete action does not remove the routing rule, it only removes the vendor from the rule's consideration.

Enterprise Platform:

• Numbering Entry - Configuration Status Column

  • Added a new column to the Number tab under Numbering titled “Number Status” to show the configuration state of the number entry:

    • Forwarded

    • Failover

    • Manipulated

• Added Enterprise Portal Permissions - Call Recording and Logs

  • Added a new permission options on the Enterprise UI for the Call Recording and Logs. This new permission is titled “Logs”.

General Improvements and Bug Fixes for November 2023:

• The Reset button on in the CDR Diagnostic Report now also resets the timeframe selection.

• Added a confirmation popup to the Assign Ratedeck or Assign Routing options found in the Trunk Group entry menu on the Trunk Groups tab in a Relationship.

• Adjusted existing Trunk/Registration popup notice text.

• Adjusted the column title in the DID Upload template/mapping from invoice_frequency to nrc_charge_frequency for better clarification.

• Added a Fallback Rule use indicator to both the Routing Rules tab and the Fallback Routing Rules tab in Routeplans.

• Append is now the default option when uploading Lists.

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October 2023

Invoices now also support the CAD Currency:

• Before creating a invoice that uses the Canadian (CAD) Currency, you must add the currency exchange rate in the Relationship → Invoicing → Settings (gear icon).

• The exchange rate should be relative to 1 US Dollar.

Composite search and bulk download of invoices from the Overview page:

• A new Filter option on the Invoices Overview page allows for searching invoices from a specific relationship as well as a date range.

• There is also a new option to download all invoices (PDFs) from the filtered set of invoices.

Paypal Express:

• A new configuration option is available on the Other page under Settings to configure Paypal Express.

  • This new option can be used to add multiple PayPal accounts by providing the:

    • Account Name

    • Account Email

    • Paypal Client ID information

• Users can now select different PayPal accounts for each Relationship:

  • PayPal accounts configured via the new Paypal Express option can be selected via the Relationship -> Portal -> Settings -> Paypal Express Checkout drop-down.

  • PayPal Standard is the default selection, which will use the account configured via the original PayPal Standard tab on the Other Page under Settings.

• When using PayPal Express, PayPal fees will be deducted on the fly from the total amount based on the account location and will be reflected in the balance as a single transaction i.e. (Total Amount - Paypal fees ) as Payment/Credit.

Account Level Performance Report:

• An account (Relationship) level Performance Report has been added as a new tab in Relationships that allows users to view recent performance statistics for the given Relationship and its Trunk Groups.

• The are a few date/time range presets that include:

  • Hourly

  • Daily

  • Weekly

  • Monthly

• An export option was included as well.

Invoicing Enhancements/Adjustments:

• Tax Type Names can now be configured in the Taxation section of the Invoicing Settings of a Relationship, which will be shown on invoices.

• Invoice Cycles can now be added at will. The new Add More option is found just above drop down selection for Invoice Cyle in the Invoicing Settings of Relationship.

• Added HST, which is configured via Template Info page of a Template, to invoices below the address fields.

Copy Notifications Email Contact:

• A new feature that instructs the system to copy all notification emails has been added under the Default Email Address in the Other tab in the Settings page. This Copy Notification Emails entry address will receive a copy of all outgoing emails from the platform including invoices, balance, and rates.

General Improvements and Bug Fixes for October 2023:

• An issue where effective dates were not sorted by date in the Modify Rates page drop down for effective dates has been corrected.

• An issue where Rates would not show in the Relationship Portal when a Global Ratedeck was in use has been corrected.

• Resolved an issue where CDRs would not show in the Relationship Portal CDR Diagnostic page.

• Added missing Country on invoices under the address fields.

• Fixed a Route Plans count issue on the Lists page.

• Fixed an issue where an incorrect user was listed listed as modifier in Global Routing Plans.

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September 2023

MRC/NRC for Prepaid:

• Added the ability to add NRCs/MRCs for Prepaid accounts:

  • A new option Prepay is introduced while adding/selecting the NRC/MRC profile under the Balance/Payment tab in Relationships.

  • If the NRC/MRC type is set to Prepay it will add a payment of type Payment-Debit on the selected date at GMT 0:00.

  • This transaction will be shown on the invoice as well if the invoice period contains that particular day.

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Export All Contacts and Contact Overview:

• Added the ability to list and export all Relationship Contacts. A new Contacts Overview page allows for search and export of all contacts across the platform:

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Configure Default Expiry Date and Effective Date for Lists:

• Added the ability to configure the Default Expiry (in Days) of a List alongside an Effective Date.

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New Tool: Live Jobs

• The new tool titled Live Jobs allows users visibilty into the processing status of ratedecks.

  • When utlilizing the API or when multiple users are uploading decks, it may take time to process the data.

  • Refer to this list for more information on the status of queued/processing decks.

General Improvements and Bug Fixes for September 2023:

• Adjusted the display of already considered Vendors in the Spam and Spoofing Filters to show at the top of the available vendors for selection.

• Added the Carrier name next to OCN and the location name next to LATA in the Lookup LRN/Spam feature on CDR Diagnostic page.

• Added the count for Region, Country, Continent, Destination and Codes for each MCL Template on the Master Code List page.

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• Fixed a sorting issue on the Live Calls page.

• Added Regions to the MCL export.

• Fixed a cost error on the Daily Performance Report.

• Added missing column choices in CDR Diagnostics.

• Changed the name formatting in the Relationship Performance Report export for customers to sort the CSV file by Relationships.

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August 2023

STIR/SHAKEN - Block by Attestation

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The Order Number History page provides a history of all number orders. Typically the Number Status will be either In Service or Disconnected. A Pending Disconnect status will be displayed once a delete number request is submitted until Inteliquent confirms (via the API integration) that the number has been removed from your inventory.

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To create an Invalidate Invoice go to Settings → Templates → Invoicing and click the +Add Template button. Select the Invalidate Invoice from the Template Type drop-down field.

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General Improvements and Bug Fixes

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for August 2023:

Reverted CDR Diagnostics.

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General Improvements and Bug Fixes.:

Ability to open new menu specific windows/browser tabs using Control-Shift + Left Mouse Click (Windows) or Command + Left Mouse Click (Mac).

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To Invalidate an Invoice, from the Relationship → Invoicing Tab, click on the vertical ellipse to the right of the Invoice number you wish to Invalidate and click Delete.

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Click the Invalidate button and optionally add a comment in the Reason To Invalidate field, then click the Invalidate button.

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Black - The normal state where there the current balance is at least $100 from the Balance Warning or Balance Suspend amount.

Yellow - If the current balance is less then $100 from the Balance Warning or Balance Suspend amount .

Orange - The current balance is greater than or equal to the Balance Warning amount.

Red - The current balance is greater than or equal to the Balance Suspend amount.

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