Customer Support Contact Methods
- Kelly Evans
46 Labs Customer Support is available 24x7x365. To contact Customer Support you one of these methods
The Customer Support Portal: From the Customer Support Portal (portal.46labs.com) you can create, view, and update your tickets and tickets others in your organization have created.
You can also live chat with a Customer Support engineer from the portal
Email: Use one of following of the following emails
Service Providers / Carriers carrier-support@46labs.com or support@46labs.com
Enterprise Customers direct-support@46labs.com
NEC Customers nec-support@46labs.com
T-Mobile Customers t-mobile-support@46labs.com
If you do not now what type of customer you are, you can contact Customer Support at support@46labs.com
Phone: To call customer support Toll Free +18554643578 or +14699236881 (Local and International)
Customer Support Portal
For severity one service outages, 46 Labs always recommends calling Customer Support after a ticket is opened via the Customer Support Portal or Email.