CDR Search

A call detail record (CDR) is a data record produced by that documents the details of a telephone call or other telecommunications transaction that passes through the HyperConnected Portal. This Debugging tool enables you to filter through and retrieve CDRs.

After you identify the Connection and Call Direction by selecting the appropriate options from the drop down lists. All combinations enable you to retrieve CDRs, though you can further refine your search with the following filters:

Search Range (quick ranges or date range calendar)

Open

ANI

Open

Dialed Number

Open

Sortable columns include:

• Date

  • The date and time the call took place

• ANI

  • The “from” number for the call

• DNIS

  • The “to” number for the call

• SIP code

  • SIP responses specify a three-digit response code, which is one of a number of defined codes that detail the final status of the call

• Cause

  • Reason phrase for the SIP code

• Duration

  • Duration of the call

• Connection

  • A network configuration between your company and your customers.

• Cost

  • Cost of the call

• PDD

  • Post Dial Delay

• Trace

  • Download Trace Link (.pcap)

• Actions

  • Download CDR button (.csv)

Note: for more information on these terms see the glossary.