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Relationship contacts are people who can receive notifications and emails regarding specific aspects of Peeredge. Contact Type is a tag that defines the category of notifications a contact can receive.

If you do not have contacts set up, you will not be able to send notifications or other emails to your customers or vendors. 

NOC

Receive notifications whenever a Trunk or Trunk Group changes

Billing

Receive invoices produced by the platform.

Sales

Also known as Agents, they receive emails containing details about their commissions.

Balance

Receive emails with balance limit warnings and outstanding payments.

Rate

Receive a list of rates associated with specific trunk configurations.

Trigger

Receive notifications about performance metrics.

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