2024 Updates

March 2024

Service Provider Platform:

• SIP Reason Visualizer

  • Added a bar and line graph on the SIP Reason Report, which can be found via a Visualizer button in the top right.

• Agent Template

  • Added a new template type: Agent. This template type will be used in emails which are sent when Agents are created for a Relationship, similar to the Portal template.

• Delete and Insert on MCL

  • Added a new option to delete and insert into a MCL (Master Code List).

  • This will delete all previous MCL data (countries, country destinations & destination codes) and add new countries and codes from the uploaded file.

  • This can only be done on user created MCLs, not the default.

  • Important Note: Using this option during live traffic hours may impact live traffic for the duration of upload/processing. We suggest you plan this change for after hours.

• LATA/OCN Report - Summary Export

  • Added an option to export the complete LATA/OCN report for all nested levels.

• Vendor Media IP Blocking

  • Added a new List type specifically for Vendor Media IPs.

  • The lists can be selected at the Vendor Trunk Group level by toggling the option near the bottom of the Trunk Group Info pane.

  • Blocking against the list will instruct the platform block traffic from reaching the listed IPs.

• New Block List Options for Bulk Uploading and Exporting

  • Added an export option to the Block List feature found in Trunk Groups.

  • The new Bulk Upload options in the Block List tab are Delete & Insert and Append.

• Microsoft & Google Login Single Sign-On Options (SSO)

  • Added new options on the Service Provider portal to login via Microsoft and Google accounts.

• Credit Limit Field(s) in Relationship Export

  • Added the Balance Warning and Balance Suspend values to the Relationships Export.

• New List Type - LRN

  • Added a new list type, LRN, under Lists.

  • Under routing rules users can select a created LRN list in the TO section of a routing rule to filter based upon the LRNs present in the selected list.

General Improvements and Bug Fixes for March 2024:

• Renamed Media IP list type to Customer Media IP.

• Fixed an issue with the Platform Status tool component statuses.

• Fixed an issue where the LATA/OCN Report filter option for Relationships shows as undefined.

January 2024

Service Provider Platform:

• Legal Info in Relationship Info and Template Mapping

  • Added a new section under Relationship Info titled Legal Address Information where you can input the legal company name and address information. This information can then be used:

    • by a new Invoicing option in the Invoicing tab of Relationships to display Legal Info on invoices, replacing the info from the Address Information section in the Relationship Info tab.

    • by a new drop in variable @LEGAL_COMPANY_NAME in Invoice type Templates to use the configured Legal Company Name in emails.

• Location Filter for Ratedeck History

  • Added location filter under Rating Overview -> Rate Deck History to sort decks based upon location.

• List Option for LATA and OCN Routing Rules

  • Added two new types of lists: LATA and OCN. These new lists are configured in the Lists page under Settings.

  • This feature will help in routing by allowing the use of LATA and OCN lists instead of adding them separately one by one as individual rules.

Enterprise Platform:

• Tags Report

  • Added a new report titled “Tags” under Reporting which will display statistics based upon tags applied to DID/TF numbers in Numbering.

General Improvements and Bug Fixes for January 2024:

• Removed column Running Balance from the Balance/Payment tab.

• Removed currency selection from Add Transaction form.

• Fixed count for Enable/Disable sorting option in the Trunk Group tab of a Relationship and Overview.