ADMIN and TECHNICAL contacts represent people who have defined privileges to access and manage the configuration of the Peeredge Switches from the Peeredge Portal.
NOC, SALES, and BILLING contacts can receive notifications and emails regarding specific aspects of Peeredge environment. Contact Type is a tag that defines the category of notifications a contact can receive.
If you do not have contacts set up, you will not be able to send notifications or other emails to your customers or vendors.
NOC
Receives email notifications whenever a Trunk or Trunk Group status changes
Billing
Receive invoices generated by the platform.
Sales
Also known as Agents, they receive emails with information about their commissions.
Balance
Receive emails with balance limit warnings and information about outstanding payments.
Rate
Receive a list of rates associated with specific trunk configurations.
Trigger
Receive notifications about performance metrics.