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Dashboard

The dashboard allows you to quickly acquire a large swath of current and past information about your HyperConnected Portal from a single web page via statistical graphs and totals.

The Inbound Voice pane describes the termination traffic (aka inbound traffic, traffic that terminates) to the HCP. With the ability to define a time period for each pane and view as a graph, you will also find a lot more information here such as:

  • Calls: the call count

  • Minutes: the sum of all minutes

  • Spend: the value of the calls

The Outbound Voice pane describes the origination traffic (aka outbound traffic, traffic that originates) from the HCP. With the ability to define a time period for each pane and view as a graph, you will also find a lot more information here such as:

  • Calls: the call count

  • Minutes: the sum of all minutes

  • Spend: the value of the calls