All DID numbers associated with the 46Labs Peeredge Switches support Enhanced 911 service (E911). In the rare cases where the DID numbers from specific rate centers do not support E911, a customer provided 911 (CP-911) solution must be provided for those DID numbers. The Ray Baum Act requires that precise information about the caller’s location be provided to the Public Safety Answering Point (PSAP) when an emergency call is received. 46Labs ensures every customer DID number is associated to a specific street address when the numbers are ordered (either ported or added to the customer’s service).
E911 stands for Enhanced 911, and it’s the part of the 911 system that automatically ties a location to the call whether it’s a specific address or coordinates.
By partnering with the Bandwidth (an Emergency Services Telephony Provider), the Peeredge Switch natively supports Enhanced 911 services (E911) where administrators can define a physical address (real-time MSAG validated) and associate the address to an Emergency Location Identification Number (ELIN). An ELIN is a ten digit DID number. When an incoming call on a Terminating Customer Trunk Group (inbound leg)
Kari’s Law.
Kari’s Law requires direct 911 dialing and notification capabilities for multi-line telephone systems (MLTS) (i.e. SBC/PBX). Kari’s Law applies to all MLTS that are manufactured, imported, offered for first sale or lease, first sold or leased, or installed after February 16, 2020.
The 911 dial-pattern is the only dial-pattern supported by the P for emergency services. 9911, 1911, +911, etc. will result in a failed call attempt.
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For more information on the 911 requirement for MLTS systems and the compliance dates required by the Ray Baum Act please see https://www.fcc.gov/mlts-911-requirements .
Recommendations
If your customer does not have their own E911 solution, they do not require support for nomadic E911 and an email notification is sufficient, then the Peeredge Switch can be used to meet there E911 needs.