All DID numbers associated with the 46Labs Peeredge Switches support Enhanced 911 service (E911). In the rare cases where the DID numbers from specific rate centers do not support E911, a customer provided 911 (CP-911) solution must be provided for those DID numbers. The Ray Baum Act requires that precise information about the caller’s location be provided to the Public Safety Answering Point (PSAP) when an emergency call is received. 46Labs ensures every customer DID number is associated to a specific street address when the numbers are ordered (either ported or added to the customer’s service).
Kari’s Law.
Kari’s Law requires direct 911 dialing and notification capabilities for multi-line telephone systems (MLTS) (i.e. SBC/PBX). Kari’s Law applies to all MLTS that are manufactured, imported, offered for first sale or lease, first sold or leased, or installed after February 16, 2020.
The 911 dial-pattern is the only dial-pattern supported by the P for emergency services. 9911, 1911, +911, etc. will result in a failed call attempt.
Kari’s Law notification requirement is intended to facilitate building entry by first responders. When a 911 call is placed on a MLTS system, the system must be configured to notify a central location on-site or off-site where someone is likely to see or hear the notification. Examples of notification include conspicuous on-screen messages with audible alarms for security desk computers using a client application, text messages for smartphones, and email for administrators. Notification shall include, at a minimum, the following information:
The fact that a 911 call has been made;
A valid callback number; and
The information about the caller's location that the MLTS conveys to the public safety answering point (PSAP) with the caller to 911; provided, however, that the notification does not have to include a callback number or location information if it is technically infeasible to provide this information.
For more information on the 911 requirement for MLTS systems please see https://www.fcc.gov/mlts-911-requirements .
Ray Baum Act (Section 506).
Section 506 of the Ray Baum Act requires that “dispatchable location” is conveyed with 911 calls to dispatch centers, regardless of the technological platform used, including 911 calls from MLTS. Dispatchable location means a location delivered to the PSAP with a 911 call that consists of the validated street address of the calling party, plus additional information such as suite, apartment, or similar information necessary to adequately identify the location of the calling party.
For more information on the 911 requirement for MLTS systems and the compliance dates required by the Ray Baum Act please see https://www.fcc.gov/mlts-911-requirements .