Lists

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Lists can be used in a Termination Route Plan's Routing Rules to affect Call Routing. For example, an ANI List or Prefix List can be used in the “If call come from” Rule Condition, a DNIS List can be used in the “and is sent to” Rule Condition, and an IP List can be used in the “with customer media IP” Rule Condition. When all three of these Rule Conditions in the Routing Rule are true (and the Routing Rule has not expired) then the Rule’s perform action is executed.

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There are four list types

ANI Lists

DNIS Lists

Prefix Lists

IP Lists

ANI Lists - An ANI List can be used in the “If call come from” Rule Condition. The ANI List contains 1 or more ANIs with an associated Effective Date and an optional Expires Date. If the Effective Date for a specific ANI is a future date then the ANI is not “active” in the list. A future date in the Expires field shows when the ANI will be removed from the List.

To create an ANI List, click the + Add List button in the Settings → Lists window. In the Add List Dialog Box enter the name of the list in the List Name field, leave the List Type as ANI, add a description for the list, accept the current date as the effective date or use a future date and click the Add List button

To edit or update the name, list type, or description of an ANI List, from the Settings → Lists window click on the vertical ellipse to the right of the ANI List you wish to edit and click Edit. Click the Update List button once you have made the desired changes.

To remove the ANI List, from the Settings → Lists window click on the vertical ellipse to the right of the ANI List you wish to remove and click Delete. Click the Delete List button to confirm the deletion.

To add a single ANI to the ANI List, click the + Add ANI button from the View Content option available from the vertical ellipsis. To view the vertical ellipsis move the mouse cursor to right of the ROUTE PLANS column on the row containing the ANI List your want to update. Add the ANI in the ANI field, add the Effective Date (it defaults to the current date), and optionally add an Expires Date. Finally, click the Add List button to add the ANI.

To upload multiple entries at a time, from the ANI List Contents window, select the Upload ANIs button. In the Upload ANI List Contents Dialog Box select Delete & Insert to replace all the content in the existing ANI list with the contents in the uploaded CSV file. Select Append to add the contents in the uploaded CSV file to the existing ANI List. Either drag the CSV file into the CSV window or click Upload CSV to open a file manager explorer window which can be used to navigate to and select the file to upload.

Click the Download Sample for an example CSV file.

To remove a single ANI, from the ANI List Contents window click on the vertical ellipse to the right of the EXPIRES column for the ANI to be deleted and then select Delete. Click the Delete List button to confirm the deletion.

To export the contents of an ANI List, from the ANI Lists Contents window select the Export button. Enter a name of the CSV file to be generated in the Name This File field and then click the Export Data button. Click on the List Exports tab, hover the mouse over the filename (or any field in the same row) to expose the download icon, and then select the download icon.

DNIS Lists - A DNIS List can be used in the “and is sent to” Rule Condition. The DNIS List contains 1 or more DNIS entries with an associated Effective Date and an optional Expires Date. If the Effective Date for a specific DNIS is a future date then the DNIS is not “active” in the list. A future date in the Expires field shows when the DNIS will be removed from the List.

To create an DNIS List, click the + Add List button in the Settings → Lists window. In the Add List Dialog Box enter the name of the list in the List Name field, select DNIS as the List Type, add a description for the list, accept the current date as the effective date or use a future date and and click the Add List button

To edit or update the name, list type, or description of an DNIS List, from the Settings → Lists window click on the vertical ellipse to the right of the DNIS List you wish to edit and click Edit. Click the Update List button once you have made the desired changes.

To remove the DNIS List, from the Settings → Lists window click on the vertical ellipse to the right of the DNIS List you wish to remove and click Delete. Click the Delete List button to confirm the deletion.

To add a single DNIS to the DNIS List, click the + Add DNIS button from the View Content option available from the vertical ellipsis. To view the vertical ellipsis move the mouse cursor to right of the ROUTE PLANS column on the row containing the DNIS List your want to update. Add the DNIS in the DNIS field, add the Effective Date (it defaults to the current date), and optionally add an Expires Date. Finally, click the Add List button to add the DNIS.

To upload multiple entries at a time, from the DNIS List Contents window, select the Upload DNISs button. In the Upload DNIS List Contents Dialog Box select Delete & Insert to replace all the content in the existing DNIS list with the contents in the uploaded CSV file. Select Append to add the contents in the uploaded CSV file to the existing DNIS List. Either drag the CSV file into the CSV window or click Upload CSV to open a file manager explorer window which can be used to navigate to and select the file to upload.

Click the Download Sample for an example CSV file.

To remove a single DNIS, from the DNIS List Contents window click on the vertical ellipse to the right of the EXPIRES column for the DNIS to be deleted and then select Delete. Click the Delete List button to confirm the deletion.

To export the contents of a DNIS List, from the DNIS Lists Contents window select the Export button. Enter a name of the CSV file to be generated in the Name This File field and then click the Export Data button. Click on the List Exports tab, hover the mouse over the filename (or any field in the same row) to expose the download icon, and then select the download icon.

Prefix Lists - A Prefix List can be used in the “If call come from” or the “and is sent to” Rule Condition. A Prefix is an number pattern that can represent an NPA, an NPANXX, a county code, or any pattern to include a DID. The Prefix List contains 1 or more Prefix entries with an associated Effective Date and an optional Expires Date. If the Effective Date for a specific Prefix is a future date then the Prefix is not “active” in the list. A future date in the Expires field shows when the Prefix will be removed from the List.

To create an Prefix List, click the + Add List button in the Settings → Lists window. In the Add List Dialog Box enter the name of the list in the List Name field, select Prefix as the List Type, add a description for the list, accept the current date as the effective date or use a future date and click the Add List button.

To edit or update the name, list type, or description of an Prefix List, from the Settings → Lists window click on the vertical ellipse to the right of the Prefix List you wish to edit and click Edit. Click the Update List button once you have made the desired changes.

To remove the Prefix List, from the Settings → Lists window click on the vertical ellipse to the right of the Prefix List you wish to remove and click Delete. Click the Delete List button to confirm the deletion.

To add a single Prefix to the Prefix List, click the + Add Prefix button from the View Content option available from the vertical ellipsis. To view the vertical ellipsis move the mouse cursor to right of the ROUTE PLANS column on the row containing the Prefix List your want to update. Add the Prefix in the Prefix field, add the Effective Date (it defaults to the current date), and optionally add an Expires Date. Finally, click the Add List button to add the Prefix.

To upload multiple entries at a time, from the Prefix List Contents window, select the Upload Prefix button. In the Upload Prefix List Contents Dialog Box select Delete & Insert to replace all the content in the existing Prefix list with the contents in the uploaded CSV file. Select Append to add the contents in the uploaded CSV file to the existing Prefix List. Either drag the CSV file into the CSV window or click Upload CSV to open a file manager explorer window which can be used to navigate to and select the file to upload.

Click the Download Sample for an example CSV file.

To remove a single Prefix, from the Prefix List Contents window click on the vertical ellipse to the right of the EXPIRES column for the Prefix to be deleted and then select Delete. Click the Delete List button to confirm the deletion.

To export the contents of a Prefix List, from the Prefix Lists Contents window select the Export button. Enter a name of the CSV file to be generated in the Name This File field and then click the Export Data button. Click on the List Exports tab, hover the mouse over the filename (or any field in the same row) to expose the download icon, and then select the download icon.

IP Lists - An IP List can be used in the “with customer media IP” Rule Condition. The IP List contains 1 or more IP version 4 addresses with an associated Effective Date and an optional Expires Date. If the Effective Date for a specific IP address is a future date then the IP address is not “active” in the list. A future date in the Expires field shows when the IP address will be removed from the List.

To create an IP List, click the + Add List button in the Settings → Lists window. In the Add List Dialog Box enter the name of the list in the List Name field, select IP as the List Type, add a description for the list, accept the current date as the effective date or use a future date and click the Add List button.

To edit or update the name, list type, or description of an IP List, from the Settings → Lists window click on the vertical ellipse to the right of the IP List you wish to edit and click Edit. Click the Update List button once you have made the desired changes.

To remove the IP List, from the Settings → Lists window click on the vertical ellipse to the right of the IP List you wish to remove and click Delete. Click the Delete List button to confirm the deletion.

To add a single IP to the IP List, click the + Add IP Address button from the View Content option available from the vertical ellipsis. To view the vertical ellipsis move the mouse cursor to right of the ROUTE PLANS column on the row containing the IP List your want to update. Add the IP address in the IPv4 field, add the Effective Date (it defaults to the current date), and optionally add an Expires Date. Finally, click the Add List button to add the IP address.

To upload multiple IP addresses at a time, from the IP List Contents window, select the Upload IP Addresses button. In the Upload IP List Contents Dialog Box select Delete & Insert to replace all the content in the existing IP List with the contents in the uploaded CSV file. Select Append to add the contents in the uploaded CSV file to the existing IP List. Either drag the CSV file into the CSV window or click Upload CSV to open a file manager explorer window which can be used to navigate to and select the file to upload.

Click the Download Sample for an example CSV file.

To remove a single IP address, from the IP List Contents window click on the vertical ellipse to the right of the EXPIRES column for the IP address to be deleted and then select Delete. Click the Delete List button to confirm the deletion.

To export the contents of a IP List, from the IP Lists Contents window select the Export button. Enter a name of the CSV file to be generated in the Name This File field and then click the Export Data button. Click on the List Exports tab, hover the mouse over the filename (or any field in the same row) to expose the download icon, and then select the download icon.