Call Recording

Owned by Kelly Evans (Unlicensed)
Last updated: May 01, 2023 by Kyle W.
2 min read

Warning: Only use this feature if you have a legal requirement or expressed consent from both parties. For more information on CALEA, click here.

To create a new Call Recording entry:

  1. Click on the blue Add Target button on the under CALEA Target on the Call Recording page

  2. Add the Target ANI or DNIS: the phone number you want to capture the recording for

  3. Add the Start Date and optionally the End Date to set the time frame to capture recordings

  4. Add a Case ID to identify/tag the CALEA Target (Call Recording entry)

  5. Click on Add Target

Once a CALEA Target (Call Recording entry) has been created, you will find the recordings by clicking on the menu icon to the right of a entry line and then the Search option.

You will find the RTP and Signal Trace download options by clicking on the menu icon to the right of a entry line.

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