Call Recording

Open

To create a new Call Recording entry:

1. Click on the blue Add Target button on the under CALEA Target on the Call Recording page

2. Add the Target ANI or DNIS: the phone number you want to capture the recording for

3. Add the Start Date and optionally the End Date to set the time frame to capture recordings

4. Add a Case ID to identify/tag the CALEA Target (Call Recording entry)

5. Click on Add Target

Open

Once a CALEA Target (Call Recording entry) has been created, you will find the recordings by clicking on the menu icon to the right of a entry line and then the Search option.

You will find the RTP and Signal Trace download options by clicking on the menu icon to the right of a entry line.