Intelligent Filters (Term RP)

The Intelligent Filters allow you to perform various actions to Trunk Groups the route plan is assigned to.

Open

Short Duration Filter

Enabling the Short Duration filter tells the Orchestrator to record behavior and build profiles so that it can block ANIs that have a history of above a designated “Short duration%” on all Trunk Groups associated with the Route Plan. Refer to the Filter report under the Reporting menu in the Peeredge UI to see how much Short Duration traffic is being blocked via this learned behavior.

The following conditions must be met for this filter to provide accurate results:

• Steady traffic.

• "Normal" behavior.

• At least 100 attempts in order to start building a profile.

  • Note: There is the possibility that ANIs could be rotated by outbound dialers such that by the time a profile is built, the ANI is not used anymore.

Intelligent Call Extension

This option will tell the Orchestrator to automatically extend calls that are under a designated minimum call time.

487 Filter

A 487 SIP response indicates the SIP INVITE has terminated by BYE or CANCEL request.

For example, a SIP User Agent Server (UAS) sends the 487 response to the client after the client sends a CANCEL request for the original unanswered INVITE request (and has yet to receive a final response).

This filter allows a user to set the percentage of 487 calls that you will accept from the Termination Customer Trunk Group(s) the Route Plan is assigned to.

Intelligent Anchoring

Intelligent Anchoring option for the 487 Filter tells the Orchestrator to anchor a call only when past call behavior suggests the call should be anchored. This allows you to use your media ports in the most efficient way.

Minimum ANI ASR Filter

This filter allows a user to set the minimum ASR percentage for ANIs of calls that you will accept from the Termination-Customer Trunk Group(s) the Route Plan is assigned to.

ANI PRV Filtering

The ANI PRV Filter tells the Orchestrator to filter traffic based upon a minimum ANI Predictive Routing Value (PRV). Refer to the Glossary for more information on ANI Predicted Routing Value (PRV).

Intelligent Optimization

The Intelligent Optimization option will change the PRV as the traffic parameters change.

Note: When choosing a static PRV, Reports should be checked frequently.

Minimum ANI ACD Filter

This filter allows a user to set the minimum ACD percentage for ANIs of calls that you will accept from the Termination-Customer Trunk Group(s) the Route Plan is assigned to.

Dest. PRV Filtering

The ANI PRV Filter tells the Orchestrator to filter traffic based upon a minimum Destination Predictive Routing Value (PRV).

Intelligent Optimization

The Intelligent Optimization option will change the PRV as the traffic parameters change.

Note: When choosing a static PRV, Reports should be checked frequently.